Effective Date: 2/20/2026
Formation Haus (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, purchase services, or attend classes at Formation Haus.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Date of birth (for age verification)
Billing address
Payment information (processed securely via third-party providers)
Booking and attendance history
Automatically Collected Information
IP address
Browser type
Device information
Website usage data through cookies or analytics tools
Payment details are processed through secure third-party providers integrated with Mariana Tek. Formation Haus does not store full credit card numbers.
2. How We Use Your Information
We use your information to:
Create and manage your account
Process memberships, class bookings, and payments
Enforce studio policies (cancellations, no-shows, commitments)
Communicate booking confirmations and updates
Send studio announcements and promotional messages (with opt-out option)
Improve our website and services
Comply with legal obligations
3. Marketing Communications
By providing your contact information, you consent to receive email and/or SMS communications related to:
Class bookings
Studio updates
Promotions and special events
You may opt out of marketing messages at any time by:
Clicking “unsubscribe” in email communications
Replying “STOP” to SMS messages
Contacting us directly
Transactional messages (booking confirmations, payment receipts, policy notices) may still be sent as necessary.
4. Waivers & Health Information
Participation in classes requires signing a separate Liability Waiver through our booking platform.
We do not collect medical records. Any health or fitness-related information you choose to provide is voluntary and used solely to support your studio experience.
Formation Haus does not provide medical advice.
5. Age Restrictions
Our services are intended for individuals 16 years of age or older, except where special events specify otherwise.
We do not knowingly collect personal information from children under 16.
6. Cookies & Analytics
Our website may use cookies and analytics tools to:
Improve user experience
Understand website traffic
Enhance performance
You may disable cookies in your browser settings, though certain features may not function properly.
7. Third-Party Service Providers
We use trusted third-party platforms to operate our business, including:
Mariana Tek for scheduling, memberships, and payment processing
Payment processors
Email and SMS marketing services
Website hosting and analytics providers
These providers only access information necessary to perform their services and are required to protect your data.
We do not sell or rent your personal information.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee complete security.
9. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your account (subject to legal and operational requirements)
Requests can be made by contacting us directly.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of any changes.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Formation Haus support@formationhaus.com